NBS Technologies

Privacy Policy


At NBS Technologies Inc., we respect the privacy of our customers and we are committed to keeping your personal information accurate, confidential, secure and private. We have adopted the following privacy policy to ensure that NBS Technologies continues to meet its commitment to privacy.

In the course of providing these services, NBS may consensually collect certain personal information about our customers.

“Personal Information” means information about an identifiable individual. This may include without limitation, the individual's name, address, age, gender, income, employment status, credit history, debts and liabilities, income, personal preferences and other information about his or her family. Personal information does not include the name, title or business address or telephone number of an employee of an organization.

The NBS Technologies Privacy Policy is based on, and complies with, Canada's Personal Information Protection and Electronic Documents Act (“PIPEDA”), which includes the Ten Privacy Principles outlined in the Canadian Standards Association Model Code for the Protection of Personal Privacy. For more information about this legislation, please visit the official web site of the Privacy Commission of Canada at http://www.privcom.gc.ca.

This privacy policy describes the ten principles that NBS follows to ensure that we protect our customers' personal information when we collect, use or disclose it in the course of carrying on commercial activities in Canada or the United States . All of our employees who have access to personal information must adhere to the NBS Privacy Policy and related procedures.

This introduction and the following sections, read as a whole, comprise the NBS Privacy Policy:

  1. The Ten Principles of Privacy

  2. Application of the Ten Privacy Principles

  3. Questions, Concerns and Complaints

1. THE TEN PRINCIPLES OF PRIVACY

The following ten principles govern our actions as they relate to the use of our customer's personal information:

  • Principle 1 – Accountability

  • Principle 2 – Identifying Purposes

  • Principle 3 – Consent

  • Principle 4 – Limiting Collection

  • Principle 5 – Limiting Use, Disclosure and Retention

  • Principle 6 – Accuracy

  • Principle 7 – Safeguarding Personal Information

  • Principle 8 – Openness

  • Principle 9 – customer Access

  • Principle 10 – Addressing customer Complaints

Principle 1 – Accountability
NBS is accountable for all personal information in our possession or custody, including personal information disclosed to third parties for purposes of providing services requested by our customers or employees.

Principle 2 – Identifying Purposes
NBS will inform you of the purposes for which it is collecting any personal information, unless otherwise apparent, before or at the time the information is collected.

Principle 3 – Consent
NBS will obtain consent from our customers before or when we collect, use or disclose their personal information.

A customer's consent can be express, implied, or given through an authorized representative. A customer can withdraw consent at any time, with certain exceptions. NBS, however, may collect, use or disclose personal information without the customer's knowledge or consent in exceptional circumstances where such collection, use or disclosure is permitted or required by law.

Principle 4 – Limiting Collection
The information collected from the customer will be limited to those details necessary for the purposes identified to the customer. Information will be collected by fair and lawful means.

Principle 5 – Limiting Use, Disclosure and Retention
Personal information will only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the amount of time needed to fulfill the purpose for which it was collected.

In certain exceptional circumstances, NBS may have a legal duty or right to disclose personal information without our customers' knowledge or consent with respect to matters that concern the company's or the public's interest.

Principle 6 – Accuracy
NBS will keep personal information as accurate, complete and current as necessary to fulfill the identified purposes for which it was collected. customers may have this information amended where it is found to be inaccurate or incomplete.

Principle 7 – Safeguarding Personal Information
Personal information is safeguarded using measures appropriate to the sensitivity of the information.

Principle 8 – Openness
NBS will make information available to our customers about the policies and procedures NBS uses to manage personal information. customers have access to this information through our web site, or through alternate means if requested.

Principle 9 – customer Access
Upon written request, a customer will be informed of the existence, use and disclosure
of their personal information, and will be given access to it. NBS will respond to such requests as efficiently as possible. If NBS is prohibited from providing
such access we will explain the reasons for the lack of access, except where prohibited by law.

Principle 10 – Addressing customer Complaints and Suggestions
NBS has policies and procedures to receive, investigate and respond to customers' complaints and questions. customers may contact the NBS Privacy Officer to express any concerns or to request access to their personal information. The contact information for this individual is provided below.


2. APPLICATION OF THE TEN PRIVACY PRINCIPLES

2.1 The Kind Of Information We Collect
NBS gathers and uses personal information in order to provide you with the services you have requested or to offer additional services in which you may be interested. Providing us with your personal information is your choice, however, we may not be able to provide you with certain services if you do not provide us with certain information.

The nature of your request will determine the kind of personal information we might
ask for.

Information that is typically required to provide you with our services includes:

  • Name,

  • Address,

  • Phone number(s), and

  • Relevant financial information.

If you are applying for credit or investing in any of our funds , you will be asked for specific financial information, including but not limited to investment objectives and relevant financial information.

If there are tax implications related to your financial activities, the federal government requires that we ask for your Social Insurance Number for tax reporting purposes pursuant to the Income Tax Act.

NBS may keep a file with your contact history to be used for inquiry purposes
so that we may ensure that you are satisfied with the services which we have provided
to you.

If you visit NBS web sites, we do not collect personally identifiable information about you unless you provide it. All information that you do provide us with is securely maintained and kept strictly confidential.

2.2 How We Use Your Information
At NBS we use personal information for three general purposes:

  • To communicate with you in order to provide you with our services or information,

  • To conform to Investment Dealers' Association's regulations for trades, and

  • To make a credit assessment if you are applying for loans.

We will only use personal information for the purpose that we have disclosed to you.
If we want to use your information for a different purpose, we will notify you and ask for your consent first.

2.3 When We May Disclose Your Personal Information
NBS is obliged to keep your personal information confidential except under the following circumstances:

  • When Authorized by You,

  • When Required by Law, and

  • When Permitted by Law.

  1. When Authorized by You
    Many of the services offered by NBS require us to obtain personal information about you in order to perform the services we have been engaged to provide. We will use this information to tailor products to meet your needs and objectives. We will always obtain consent from you first, and we will never use the information for purposes other than those we have told you about.

  2. When Required by Law
    The type of information we are legally required to disclose usually relates to government tax reporting requirements. However, in some cases, such as under a court order, we may be required to disclose certain information to persons specified in the court order. We will only provide the specific information requested and only upon being satisfied that the authorities have legitimate grounds to request the information.

  3. When Permitted by Law
    The legislation has provided certain situations where NBS is legally permitted to disclose personal information without your consent. Examples include situations involving the collection of debt in arrears, or suspicion of illegal activities.

2.4 Who We May Share Your Information With

  1. NBS Employees
    In the course of daily operations, access to sensitive personal information is limited to those employees with a legitimate reason for accessing it. As a condition of their employment, NBS employees are required to follow all applicable laws and regulations, including this privacy policy.

    Unauthorized use or disclosure of confidential customer information by a NBS employee is prohibited and may result in disciplinary measures.

  2. NBS Affiliates
    In order to better meet your needs, we may share some of your personal information with our affiliates. We will only do this with your express consent and you may withdraw this consent at any time. The procedure for withdrawing consent is outlined below under the section “2.8 Opting Out”.

    NBS Affiliates are companies that i) are owned 50% or more by NBS; or ii) those companies that NBS owns less than 50% and that NBS maintains significant influence over the management and operation of the company.

2.5 How We Safeguard Your Information

NBS has extensive controls in place to maintain the security of our information and information systems. Customer files are stored according to the sensitivity of the information contained therein. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where personal information is gathered, processed or stored is limited to authorized employees.

2.6 Web Site Security

In order to serve you better, NBS offers customers access to certain information through our web sites. For instance, www.nbstech.com provides general information about NBS and the services we offer.

If you visit NBS web sites, we do not collect personally identifiable information about you unless you provide it. All information that you do provide us with is securely maintained and kept strictly confidential.

2.7 Accessing and Amending Your Personal Information

As a customer, you have the right to access the personal information we keep in your file and you have the right to verify or amend the information if it is shown to be inaccurate. If you would like to view the personal information that we hold (if applicable), please make a written request to the Privacy Officer at the address listed below, under “3. Questions, Concerns and Complaints”. We will respond to your request as efficiently as possible.

To make a change, please make a similar request in writing to the Privacy Officer.

2.8 Opting Out

In order to provide you with our services, NBS will, with your consent, share your personal information with other NBS affiliates. Should you not want to receive promotional materials from or have your personal information shared with these companies please contact NBS's Privacy Officer at the address, phone number or email address provided in Section 3 below.


3. QUESTIONS, CONCERNS AND COMPLAINTS

If you have any questions, concerns or complaints about your personal information, or about the NBS Privacy Policy, please contact us using the following contact information:

NBS's Privacy Officer
703 Evans Avenue - Ste 400
Toronto, Ontario M9C 5E9
Phone Number: 416-621-1911
Email Address: info@nbstech.com